Terms of Service

The Services are web-based software to audit and help remediate a website's search-engine optimisation, Core Web Vitals, technical health, and backlink profile. Auto-fix features and AI-assisted drafts are assistive in nature and do not constitute a guarantee of any particular ranking, traffic, or commercial outcome.

By using the Services, you represent that you are of legal age and have the legal capacity to enter into a binding agreement under applicable law.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity occurring through your account. You must promptly notify the Provider if you become aware of or suspect any unauthorised use of your account.

One account is intended for one User or one organisation. You warrant the accuracy of all information you provide upon registration and throughout your use of the Services.

You may audit only sites that you own or over which you have lawful authority to conduct analysis.

You must not misuse the Services, including but not limited to: fraudulently manipulating or circumventing usage quotas; overloading, disrupting, or impairing the integrity of the system; accessing other users' accounts or data without authority; reverse engineering beyond what is permitted by law; or using the Services for any purpose that violates applicable law.

Pricing is established on a per-site basis. Payment is made through wallet top-ups (manual QRIS) confirmed by the Provider, thereafter applied to subscriptions or use of the Services.

Credits added to your balance are non-refundable and non-withdrawable, except where otherwise required by applicable law. Paid subscriptions auto-renew by debiting your balance on the renewal date; if the balance is insufficient, the account is downgraded to the free tier (Free).

The Provider may grant complimentary privileged access at the Pro or Agency tier to certain Users, for instance for development or marketing-campaign purposes. Such access creates no payment obligation and does not debit your balance.

The Provider reserves the right to revoke privilege access at any time in its sole discretion without prior notice, and such revocation creates no liability of any kind on the part of the Provider.

All intellectual property rights in the Services, including the software, interface, trademarks, logos, and all materials therein, belong to the Provider or its licensors and are protected by applicable law.

You retain ownership of your data and content. You grant the Provider a limited licence necessary solely to operate and display the Services to you.

The Services, including ready-made fixes and AI-assisted drafts, are provided "as is" and "as available", without warranty of any kind, whether express or implied, to the maximum extent permitted by applicable law.

Search-engine optimisation is affected by numerous factors beyond the Provider's control, including search-engine algorithms and competition. The Provider does not guarantee any particular ranking, traffic, or commercial outcome. You are responsible for reviewing and applying any fixes to your own site.

To the maximum extent permitted by applicable law, the Provider shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunity. The Provider's total liability in connection with the Services is limited to the amount you actually paid to the Provider in the 3 (three) months preceding the event giving rise to the claim.

You agree to indemnify and hold the Provider harmless against any claims, losses, or costs arising from your breach of these Terms or your unlawful use of the Services.

You may stop using the Services at any time. The Provider reserves the right to suspend or terminate accounts that violate these Terms or misuse the Services, with or without prior notice as the circumstances warrant.

Provisions that by their nature ought to survive termination (including those on intellectual property, disclaimers, limitation of liability, and governing law) shall survive.

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia. Any dispute arising shall first be pursued through amicable consultation.

The Provider may update these Terms from time to time; material changes will be notified via the Services or by email, and continued use of the Services thereafter constitutes your acceptance. For questions regarding these Terms, please contact info@fixindo.id.